Operator Connect: Calling in Microsoft Teams

Our team reviews Microsoft’s Operator Connect, a leading unified communications solution that enables PSTN calling in Microsoft Teams.

What’s the tech?  

Operator Connect is a cloud collaboration tool that gives your workplace access to cloud calling through Microsoft Teams, from any connected device. With Operator Connect, your staff can make and take calls from their business phone number whether they’re in the office, at home, or on the road.

This unified, multi-purpose platform includes all the traditional calling functions like on hold, transfer, forwarding and voicemail – all from its home in the cloud.  

The best bit? It’s super simple to for your team to use. All they’ll need is a solid internet connection and a mobile, tablet, or laptop. You don’t even have to lose your existing landline number – just migrate it over to Operator Connect and use it for calling directly in Microsoft Teams.

Top specs  

  • Integrates with Microsoft Teams
  • Make and take calls from one business phone number
  • Migrate your existing PSTN infrastructure with your current compatible operator
  • Transfer calls between devices without interruption
  • Fast and simple deployment

Why we rate it

What’s not to love? Operator Connect paired with Microsoft Teams is a leading unified communications solution, designed to streamline collaboration processes across your business.

Supportive of a remote working environment, these tools bring your people together from different locations and devices in a unified platform, helping drive productivity and efficient collaboration while offering the flexibility and scalability of cloud solutions.

No matter where they’re connecting from, Microsoft’s Operator Connect enables your staff to present a professional front to your customers, simplifying communications with key business tools and tech all in one place.  

Top tip: Because of Operator Connect’s integration with Teams, you can check who is online and available so you can avoid playing phone tag.

When you choose a solution from tech leaders like Microsoft, you can also rest easy knowing it’s reliable and best in class.

Ready to cross the Rubicon with Operator Connect?

Looking for collaboration and productivity solutions for your enterprise? Rubicon 8 can quickly and seamlessly migrate your PSTN to your Microsoft Teams environment. We’ll make the transition smooth by supporting your team with training as needed, so you can maximise your return on investment. Talk to our team to get started today.

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